Frequently Asked Questions
We will try to put friends together in similar groups depending on age groups and number of campers participating. Please put the name of the buddy that they would to be with in our comment section during registration,
If you wish to or need to cancel we require 21 days advance notice prior to the start date of any session in question.
Without this 21 days notice we are not able to provide a refund.
If you do provide us with 21 days notice there will be a cancellation fee of $25 per week per child and your administrative fee will also not be refundable.
If your cancellation does not give us 21 days notice but is related to illness or Covid exposure we will only be able to refund with a doctors note and if we are able to refill your spot prior to the start of the session in question.
Please note that the $5 per camper per week admin fee is non-refundable no matter why you will be cancelling.
We do the very best that we can in this regard. Please ensure that you send your camper already set for a successful morning with sunscreen and bug spray. If you are not ordering our optional hot lunch please send a lunch and snacks that your camper will be able to enjoy with ease and label all of their belongings.
We do have a snack shack and so you are welcome to send money for a treat that we sell here on site. Sending money is not mandatory and not all campers participate in this part of what we have to offer.
If Dropping a child off late please email us at email@example.com
Early pick up must be arranged with our admin at firstname.lastname@example.org or (416) 418-8514
You must fill this information in upon registration. Failure to inform us about an issue that we need to be aware of in order to take the best care of your camper that we can may result in the cancellation of any given registration. Please ensure that we are aware and able to care best for your camper/s.
No – we do not use our electronics at camp. If your camper brings a device from home and is not able to leave it alone during the camp day we will ask for your support by asking you not to send the device.
This is allowed if they are listed as having permission to pick up the camper. If the adult is unlisted, we will not be able to release the child. Please send any changes well in advance to our office via e-mail to email@example.com.